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Tinatomlinson
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Error code 41 on my v+ box and keeps resetting and recoding

My V+ box displays error 41 all the time. This was intermittent but it now stays on and keeps rebooting and recoding all the time. I have unplugged and reseated the wires but it still keeps happening. Please help ๐Ÿ˜๐Ÿ˜๐Ÿ˜

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Tinatomlinson
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Re: Error code 41 on my v+ box and keeps resetting and recoding

Thanks will give it a go
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Superuser
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Re: Error code 41 on my v+ box and keeps resetting and recoding

Most ER codes indicate a terminally ill box. Give faults a call on 150 from any Virgin phone (0345 454 1111 from others), or if you wait a couple of days, the Forum Team here will respond & get the ball rolling.

 

If the box has failed you will get a refurbished V+. If this is your main box, it may now be worth thinking about a TiVO, which has far more capabilities, & is inclusive of the newer "Big Bundles" now being advertised.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Tinatomlinson
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Re: Error code 41 on my v+ box and keeps resetting and recoding

Thanks will give it a go
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Tinatomlinson
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Re: Error code 41 on my v+ box and keeps resetting and recoding

This is my second box I have TiVo downstairs and I love it although that keeps turning itself off and rebooting at least twice a week!
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Forum Team
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Re: Error code 41 on my v+ box and keeps resetting and recoding

Hi Tinatomlinson,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear that you're getting this error on your V+ box.  I will be happy to help check this out for you.

 

I have carried out some checks with the box remotely and I will need to send out an engineer to fix this for you.

 

I will get things started to get an appointment arranged for you.

 

I will send the details of the next steps in a private message.  (Look for the envelope icon above)


Tech fan? Have you read our Digital life blog yet? Check it out


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