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alistairhammond
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Error Code 6096 On demand HELP PLEASE

Trying to use Catch up TV/On Demand and getting error code 6096. 

Why is this happening?

Please assist.

 

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Re: Error Code 6096 On demand HELP PLEASE

Hi Alistairhammond

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV service at the moment.

 

I'd like to take a closer look at this from our end but I've not been able to locate your account unfortunately, so that I can run some tests from our end would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

We'll talk soon

Craig


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