Last week my V+ box lost all of it's series links and all of it's recorded programs. After a power down and reboot most things were back to normal with a couple of exceptions:
1, All the programs recorded from Channel 5 had the the channel info as "Unknown Channel" and when I tried to watch any of them I got the Error Code 2042 - this programme may have been recorded from a channel not in your package message ?
Looks like I have lost all new episodes of "Under the Dome" unless there is a way to get them back ??
2, All the series links for programs on Ch 5 where marked as recording from "Unknown Channel" and thus would not record.
3, Deleting the series links and then resetting them appears to have worked for most programs with the exception of "Neighbours" - weekdays at 13:45 - no matter what I do the planned recordings always show as recording from "Unknown Channel" and always fails. Home & Away which precedes Neighbours is now back to recording OK.
Personally I don't care about the Aussie soaps but it keeps the wife sweet so I need it sorting out.
As a temp fix I have Neighbours recording from Ch5 +1
I have run the automated self test from the web earlier tonight but it just said there was a problem !!
Hi Tried setting series link for Neighbours again tonight and although it is highlighted red as if to record - when you go into "planned recordings" it does not show up. If you go into "planned series" it shows up but is still set to record from "unknown channel" !' Thanks