I haven't used my second box in my bedroom for ages. I've turned it on and it now has an error message and a fault code of 7400. I've done everything suggested but nothing is working. Could anyone offer any help or suggestions?
Doodles1 wrote: I haven't used my second box in my bedroom for ages.
That's your problem. After about a week of being powered off, Virgin Media set-top boxes are 'kicked off' the network. Just give them a ring, use the option for "if there's a fault with your TV service" and ask them to send an activation signal down the line.