Menu
Reply
  • 5
  • 0
  • 0
marianmano88
Joining in
65 Views
Message 1 of 3
Flag for a moderator

Error 7400

Hi. I have an error on my TV displayed ona purple background, it says error 7400. Tryed to reset the box and doesn't work. And I have just 5 programmes out of 60 included on my package and says I need subscription. Why?
0 Kudos
Reply
  • 3.99K
  • 202
  • 893
cybmole
Community elder
62 Views
Message 2 of 3
Flag for a moderator

Re: Error 7400

you'll probably never get an answer to "why" but a phone call to report a fault usually leads to them quickly clearing it.

them do the automated test thing then try again after 10 mins as per the 'bot who takes the call.

 AFAIk you cannot clear it yourself via powercycling etc.

0 Kudos
Reply
  • 5.43K
  • 201
  • 324
Forum Team
Forum Team
34 Views
Message 3 of 3
Flag for a moderator

Re: Error 7400

Hello marianmano88,

Thanks for posting.

It's showing me that the box isn't paired properly so I have sent a signal to the box.

If you could reboot by the mains and let me know whether you're still seeing any error messages please.

Speak soon

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply