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Ladyfromvenice
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Error 3204 & flashing blue heart on VBox

Hi, I've tried rebooting box, made sure all connection are tight and done an online system test but can't seem to get an answer to how to fix this. There is a flashing blue light on the VBox. I can change channels but get an error 3204, cannot view channel.
All answers seem to lead to an engineer Smiley Sad
Any ideas out there?
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Re: Error 3204 & flashing blue heart on VBox

Hi Ladyfromvenice,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your VHD box.

 

I've run some diagnostics and the VHD is showing as Offline on my end. I'd like to send a technician to take a look at this for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can get this arranged.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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