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dmgkelly
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Error 319

I joined Virgin just a few weeks ago and the Error 319 has been present since that date. I have never experienced this type of error with Sky. It has improved with less Sky Films being affected. When will be eradicated. There were two films I tried to watch today but alas the error was presented. Is this a normal issue with Virgin Media? Thanks for anyone who can shed some light on this issue.
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Forum Team
Forum Team
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Re: Error 319

Hello dmgkelly,

 

Welcome to the community Smiley Happy

 

This is a known issue where some Sky content will display the error code 319, we're working to get this fixed so I can only apologise for any inconvenience this is causing at the moment but we hope it's resolved very soon.

 

Kind regards

Rose
Forum Team


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Paraopeba12
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Re: Error 319

Virgin have been trying to fix this since the day I joined, ???
That was in November !!!
If you cannot provide a service that is as described in the contract then the contract is worthless.
discracefull service from day 1