Thanks for your post on the Forum. I'm sorry that you are still experiencing a problem viewing On Demand programmes.
This is a known issue that our technicians are still working on. There has been an update sent out for this, which has improved On Demand access for certain content, however we are aware that there are still ongoing issues with new programmes.
Currently, if you are getting the Error 319 when trying to view On Demand programmes that have just been aired live, please retry again later.
We apologise for the inconvenience this ongoing issue causes.
Virgin Media Forum Team
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