Oh my... not sure we are happy to encounter error 319. We are getting it on HD movies, a lot, and even on box sets. The latest is Greys Anatomy series 12, whether HD or standard it still happens. This is 11pm at night, 7am in the morning, surely these are NOT high demand times. I am going into the series via every route I can find and still I am not solving the issue. Resetting the box doesn't even work. Please let us know how to fix this before we jump ship and take advantage of a Christmas deal with your competition, as like others have said, we are paying for on demand services, so we should get access when we want whatever the time of day. Thanks in advance.