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arrgee1991
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Error 319 US Office season 5. But season 4 and 6 OK

I keep getting on demand is temporarily unavailable of episode 1 and 2 of season 5 of the US Office, but no issue watching the penultimate and last episode of season 4 and the first episode of season 6.  

Obviously On Demand is available, so what is the issue with the first two episodes of season 5?

[MOD EDIT: Subject heading changed to assist community]

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arrgee1991
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Re: Error 319 US Office season 5. But season 4 & 6 OK

Can anyone from Virgin Media respond?

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arrgee1991
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Re: Error 319 US Office season 5. But season 4 & 6 OK

hello?

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Superuser
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Re: Error 319 US Office season 5. But season 4 & 6 OK

Sounds like there may have been an issue loading the episodes.

Tbh, give them a ring - This is primarily a user community forum and while the VM Forum Team do endeavour to read and, where appropriate, respond to every thread, it can take them from a few days to a couple of weeks to wade through the volume of posts. 


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Forum Team
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Re: Error 319 US Office season 5. But season 4 & 6 OK

Hello arrgee1991,

 

Just to let you know I have found your multiple post and replied to it here.

 

Kind regards

Rose
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arrgee1991
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Re: Error 319 US Office season 5. But season 4 & 6 OK


PrinterElf wrote:

Sounds like there may have been an issue loading the episodes.

Tbh, give them a ring - This is primarily a user community forum and while the VM Forum Team do endeavour to read and, where appropriate, respond to every thread, it can take them from a few days to a couple of weeks to wade through the volume of posts. 


@PrinterElf - Thanks for the suggestion, but I have called 150 and they said it would be rectified in 48 hours, but 3 weeks later nothing has changed.  

When I had a similar issue with Now TV and Amazon Prime it was fixed more or less immediately, but then I guess I am paying for that.  Three weeks isn't on demand.

 

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Re: Error 319 US Office season 5. But season 4 & 6 OK

Hi arrgee1991,

 

Sorry again for the trouble you've had with this!

 

This has been reported and raised to the network team Ref.(F004986783). The team have set a review date of 17 January.

 

All the best! Smiley Very Happy

 

Josh


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