Menu
Reply
  • 3
  • 0
  • 0
Rufu1992
Joining in
730 Views
Message 1 of 5
Flag for a moderator

Error 316

Hi, 

For the past few weeks I have been experiencing a 316 error when trying to watch movies on demand, not just one in particular. I have rebooted the box on several occasions and this has not worked.

0 Kudos
Reply

Helpful Answers
  • 1.33K
  • 49
  • 183
BinghamBloke
Knows their stuff
1,415 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Error 316

I think you mean the 319 error but basically it is a Virgin issue and no amount of reboots etc will help you.
All you can do is call them or post more details on here like the specific film you are having issues with and then someone may be able to take a look.
0 Kudos
Reply

All Replies
  • 1.33K
  • 49
  • 183
BinghamBloke
Knows their stuff
1,416 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Error 316

I think you mean the 319 error but basically it is a Virgin issue and no amount of reboots etc will help you.
All you can do is call them or post more details on here like the specific film you are having issues with and then someone may be able to take a look.
0 Kudos
Reply
  • 3
  • 0
  • 0
Rufu1992
Joining in
700 Views
Message 3 of 5
Flag for a moderator

Re: Error 316

Yes it is the 319 error I've been trying to watch Bridget Jones baby for 3 weeks now
0 Kudos
Reply
  • 3
  • 0
  • 0
Rufu1992
Joining in
698 Views
Message 4 of 5
Flag for a moderator

Re: Error 316

Sometimes it says 319 sometimes 316 but I'm guessing it must be the same thing
0 Kudos
Reply
  • 5.41K
  • 200
  • 324
Forum Team
Forum Team
659 Views
Message 5 of 5
Flag for a moderator

Re: Error 316

Hello Rufu1992,

 

Thanks for posting in the community Smiley Happy

 

Please let me know whether you're still seeing this error code as I will need to get it raised if it hasn't been already.

 

I just need to know what programs they are and from which channels.

 

Looking forward to hearing from you.

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply