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Mpbuffery wrote:Anyone know how to reduce the TV package with Virgin? - with NowTV, Amazon and Netflix I feel I could be paying twice to access a lot of channels.Many thanks
You have to ring up and do it.
You can only upgrade online with VM, downgrades aren't so easy for profit reasons....
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Welcome to the Community, I'm very sorry to learn about the problems you're experiencing in trying to contact the team and downgrade your service.
As Mr_K has mentioned, give our team a call on 150 from any Virgin line or 0345 454 1111 from any other and our team will clear security with you to help
We'll be here if there's anything we're able to assist with moving forward.
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