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amigo
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Downgrade my TV package from XL

I,ve been with Virgin Media for a few years,

 

I'm on the TV XL package = Broadband up to 60mb , TV = XL , Phone = M  : £83.83p a month.

 

I want to Downgrade this package, as it's getting too expensive.

 

How do i go about this ?

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Superuser
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Re: Downgrade my TV package from XL

ask for the big kahona package upgrade, it's less than you are paying now and you get 150mb broadband and tivo XL with a tivo and the same phone as you have







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Superuser
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Re: Downgrade my TV package from XL

Easiest way is to pick up the phone. Dial 150 & select option 4 then 5. This will put you through to Retentions (UK call centre. Operates Mon to Sat 8 till 6). They can downgrade for you, & they may be able to offer discounts on your current services, especially if you are out of contract..

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Superuser
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Re: Downgrade my TV package from XL

ask for the big kahona package upgrade, it's less than you are paying now and you get 150mb broadband and tivo XL with a tivo and the same phone as you have






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amigo
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Re: Downgrade my TV package from XL

Thank you for your helpful reply.

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