I'm afraid to admit I've been hit by a classic trick that I thought was reserved to Sky. It was the main reason I left Sky for Virgin.
When I signed up for Movies, was told I could downgrade again at anytime without notice etc.
So a year on I called to do just that - bam, 30 days notice. No movement on this.
What's better, was told what new price would be - subject to new 12 month term! I refused, I am moving house and no guarantee that it will be in a Virgin postcode.
So decide to take the hit for a few months and look elsewhere when move.
10 minutes after putting phone down, I get an email telling me of my new 6 months discount and the new 12 month contract is on its merry way in the post.
What sort of racket are you running at Virgin!?
The minimum period for a premium add-on has always been 30 days.
The 30 day notice period came in a couple of years ago, but as you are billed a month in advance for services this doesn't make a lot of difference money wise.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile