I am moving my lounge around and my lead from the box on the wall isn't long enough. Do I need a new box on the wall in the preferred place or can I just get a longer lead? If so what kind? The person on the phone was not helpful in the slightest.
Such such alterations should be done by Virgin Media to ensure that your service and those of your neighbours stay in good shape.
Virgin Media will charge £99 for this service to include all parts and labour.