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markcant
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Dark Matter S2 Ep9

I would like to watch Dark Matter (Syfy channel) Series 2, episode 9, but once it plays it is purely made up of interference nonsense (tho' I can hear the dialogue)... Please can you reset this so i can see it properly...

Everything else plays correctly, so it is not my system!

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CiaranL
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Message 2 of 10
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Re: Dark Matter S2 Ep9

I have the same problem and it has been discussed here :

http://community.virginmedia.com/t5/Virgin-TV/Syfy-On-Demand-Programmes-Missing-Broken-Stream/td-p/3...

There are now at least two more episodes, but I'm waiting for episode 9 before watching the rest.

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markcant
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Re: Dark Matter S2 Ep9

I rang up yesterday about 'dark matter' & was told a message would be sent to the appropriate place...

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Nasher
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Message 4 of 10
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Re: Dark Matter S2 Ep9

I have same problem tried several times on different days, last one 14.9.16 at 9.55 in morning, the ads play but picture stops before the sci fi butterfly lady! Sound only continues. This is not the only programme on demand thats not working or missing - Killjoys series 2 episode 4 isnt there & White Collar series 6 episodes 2 & 3 never appeared.

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Forum Team
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Re: Dark Matter S2 Ep9

Hi guys,

 

Thanks for your post and apologies for the time it''s taken for us to read your posts. We're running a little behind on the boards and only now reaching this thread Smiley Sad 

 

There was a known issue surrounding this back when you posted. This was referenced under F004718258. Since posting though have you had any similar issues?

 

If so come back and let us know so we can investigate this for you. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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markcant
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Message 6 of 10
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Re: Dark Matter S2 Ep9

Nothing has changed...

You still have not corrected the programme I mentioned....(it did not work today again).... (Dark Matter S2, Ep 9)... it is still pixilated after the adverts...

Others have mentioned other programmes...

Could you please make a list of all the programmes mentioned and RELOAD them so that they work.

I am most keen on the episode I mention, but I think you should do them all...

Asking if all's OK, without checking to see if you have already done what is asked for is a bit pathetic.

Please actually do what it asked...

Thanks

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Nasher
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Re: Dark Matter S2 Ep9

I have tried several times 23/9 and today 24/9 still not able to get through to the start. 

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markcant
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Re: Dark Matter S2 Ep9

Do you ever read these posts.... this is till not working TODAY...

Please do something... episode 9 has to be watched by the 28th....

Please actually DO SOMETHING....

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markcant
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Message 9 of 10
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Re: Dark Matter S2 Ep9

You have one day to do something... 

If I have to buy this from iTunes then you are paying the cost...

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markcant
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Re: Dark Matter S2 Ep9

Well, you did nothing about this at any point, but pretended that you were going to...

So you owe me at least £1.89 for the Amazon download of the episode you never corrected... and perhaps more for the total tedium of needing to look at this dull portal to see if you ever react...

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