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mattcampbell
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Credit on my end account

I have ended my Virgin TV contract on December the 23rd and have received my final billin which I am in credit, how do I arrange to have this money refunded to my bank please.

Thanks to anyone who can help

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Forum Team
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Re: Credit on my end account

Hi mattcampbell, 

 

Thanks for your post and I'm sorry to hear you've left us. 

 

Once your account is disconnected, if there is a credit remaining then this will be sent to you via Cheque Smiley Happy 

 

Hope that helps. 

 

Thanks, 

Kath_F
Forum Team

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