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Sophieelauren95
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Credit limit and bill

If I have a credit limit and have not succeeded it why would Virgin cut me off
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Superuser
Superuser
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Re: Credit limit and bill

Have you paid your bill in full?

If not, you get cut off.

The credit limit is not to do with allowing you to not pay your bill. It's a limit of how much additional services you can buy any month.

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Forum Team
Forum Team
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Re: Credit limit and bill

Hi Sophieelauren95,

 

A warm welcome to the community Smiley Happy

 

As Ernie_C mentioned credit limit is separate to your bill.  So we can confirm what's what, give our team a call via 150 Free from any Virgin Landline or 0345 454 1111 from any other line.  Alternatively have a chat with our online team via Contact Us and we'll be happy to check this out for you.

 

Let me know how you get on.

 

Collette Smiley Happy


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