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mlgorman
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Contractor damaged cable

Hi,

I have had some contractors turning our front garden into a driveway and during their excavation they have cut the telephone cable. They have advised that Virgin media will repair the damage for free if we organise a technician to attend and repair.

I have arranged a technician to attend and repair through the telephone contact service, however they are not coming until Monday and the contractor has requested payment today.

I would like to understand if the advice given by the contractor (repair will be free) is correct or whether there will be a cost associated.

Thanks

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LittleMick73
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Re: Contractor damaged cable

Of course not, it's the liability of the contractor, why would virgin carry out work for nothing. The contractor is just trying to weddle out of paying. Regards Micky
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mlgorman
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Re: Contractor damaged cable

Thanks, thought as much but just wanted to check.

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