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Catlover2
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Conned

Had a phone call 2 days ago stating that they were putting on movies for me at no extra charge infact my bill would be 50p cheaper so I agreed although they already activated it before I said yes! When I recieved the e-mail showing the changes I was horrified to see that it had cost me £10, Horrified I phoned up today and found out that the offer was for half price films (no mention of half price from the lady that called!) I have had them removed but will be charged 70p. Please don't be duped by this scamming offer, she had looked at an old bill not my latest one which is less.

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Forum Team
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Re: Conned

Hi Catlover2,

 

Welcome to the Community!

I'm really sorry about the experience you've had with our customer service.

If you get any more issues like this let me know and I'll look into it for you!

All the best

Josh


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