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Themis3528
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Channels not available

My guide is working but every channel is saying it isn't available. What could be the issue?
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LittleMick73
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Re: Channels not available

Hi press HOME, HELP & SETTINGS, scroll right NETWORK, right again then RECONNECT TO THE VIRGIN MEDIA NETWORK, this will take about 40 minutes, you can scroll left and continue to watch live TV. Regards Micky
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LittleMick73
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Re: Channels not available

Sorry after help & settings, it's settings then network.Regards Micky
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Forum Team
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Re: Channels not available

Hi Themis3528

 

Welcome to the Community, I'm sorry for the problems you're experiencing with your TV service recently. 

 

I've taken a look at the box from our end and we're not detecting any errors, I hope that means that things are working as they should now? If not, have you been able to try the suggestion from LittleMick?

 

Look forward to hearing from you

Craig


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