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JohnJenn
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Channel4HD

Hi. Newbie here.  Channel 4 HD breaks up all the time to such an extent it is unwatchable.  All other channels are working fine.  The Virgin TV box is "V BOX HD 4585 DVB" type.   I have been through the automatic test several times over via dialling 150 but have never been able to talk to a human being.  Any ideas anyone?

 

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Forum Team
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Re: Channel4HD

Hi JohnJenn, 

 

Thanks for your post and welcome to the forums. It's great having you involved in teh Community Smiley Happy


Apologies to hear you are having an issue viewing Channel 4 HD. 

 

Checking the stats on the box it looks as though there are some issues with your Signal Levels. We will need to get an engineer out to resolve things for you. 

 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Thanks,

Kath_F
Forum Team

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