Menu
Reply
  • 3
  • 0
  • 0
Youngblood_xo
Joining in
204 Views
Message 1 of 5
Flag for a moderator

Changing wall outlet

I've received my virgin tv but realised my wall outlet isn't a virgin one so does anybody know how much it would cost to change it?
0 Kudos
Reply
  • 10.11K
  • 999
  • 1.87K
Superuser
Superuser
199 Views
Message 2 of 5
Flag for a moderator

Re: Changing wall outlet

Quick start assumes that if there was a previous customer at the address everything will be in place. You need to ring up & get a manned installation booked. You should be able to do this via the quickstart helpline number you have been given.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 3
  • 0
  • 0
Youngblood_xo
Joining in
192 Views
Message 3 of 5
Flag for a moderator

Re: Changing wall outlet

Do you have any idea how much it would cost roughly?
0 Kudos
Reply
  • 10.11K
  • 999
  • 1.87K
Superuser
Superuser
177 Views
Message 4 of 5
Flag for a moderator

Re: Changing wall outlet

Shouldn't cost you anything, as its not your fault you could not connect using Quickstart.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
152 Views
Message 5 of 5
Flag for a moderator

Re: Changing wall outlet

Hi there Youngblood_xo,

 

Welcome into the Community, i hope you've been able to find yourself around the place.

 

I'm sorry to hear about the predicament with wall outlet, I can see you've had some advice from nodrogd which is correct. As you have not got a socket installed I would like to get this sorted for you. I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and have a great day.
 
Ben

 

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply