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tombillam
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Changing my tv package

I want to change my tv package. Work circumstances have changed and i am away from home 5 days a week, so i want to remove sports and movies. Is there anyway of doing this online, or do i have to spend a long time on hold trying to ring someone?
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arrgee1991
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Re: Changing my tv package


tombillam wrote:
I want to change my tv package. Work circumstances have changed and i am away from home 5 days a week, so i want to remove sports and movies. Is there anyway of doing this online, or do i have to spend a long time on hold trying to ring someone?

You have to call.  You can add online, but you cannot remove.

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Forum Team
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Re: Changing my tv package

Hi tombillam,

 

As arrgee1991 has said, you'll need to speak to our team to get those packages removed.

In understand it can be a pain getting through to the team when it's busy. The best times to call would be between midday and 5pm as it's less busy then.

 

All the best  Smiley Very Happy

 

Josh


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