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Rogman
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Celebrity big brother missing on catch-up

No episodes  available yet using catch up on V HD box. Need  them ASAP please

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Re: Celebrity big brother missing on catch-up

Hi Rog, 

 

Thanks for coming back to us on this. 

 

I've raised this up with the team now so they'll amend what is needed. 

 

Searching in the By Day section will bring up the Most popular from that day so sometimes you may not find what you're looking for. It's always best to go A-Z. 

 

If you have any further issues, pop back and let us know.

 

Thanks,

Kath_F
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Re: Celebrity big brother missing on catch-up

Hello Rogman,

 

Welcome to the community and I'm sorry for the delay!

 

Can I confirm whether you're now able to watch episodes of Celebrity Big Brother on Catch Up now please?

 

Looking forward to hearing from you

Rose
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Rogman
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Re: Celebrity big brother missing on catch-up

yes, but only using the A-C list (not by day)  and then the  date  is 1 day out. It really needs to be corrected.

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Re: Celebrity big brother missing on catch-up

Thanks for getting back to me.

 

Is celebrity big brother missing from every day of the week?

 

And what do you mean by the date is one day out?

 

Speak to you soon

Rose
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Rogman
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Re: Celebrity big brother missing on catch-up

Hi,

You cannot find it using catchup-by-day but it is there on the A-Z selection. However, if you want to watch the version originally broadcast on the 14th you have to select the one apparently shown on the 15th, etc.

   Rog

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Message 6 of 8
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Re: Celebrity big brother missing on catch-up

Hi Rog, 

 

Thanks for coming back to us on this. 

 

I've raised this up with the team now so they'll amend what is needed. 

 

Searching in the By Day section will bring up the Most popular from that day so sometimes you may not find what you're looking for. It's always best to go A-Z. 

 

If you have any further issues, pop back and let us know.

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

Tech fan? Have you read our Digital life blog yet? Check it out



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BinghamBloke
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Re: Celebrity big brother missing on catch-up

This is still a problem and is weird.

So I have a SL set up for this and for whatever reason the recording just stopped less than 10 mins in no reason. I was in the house so no reboot or I would know and it just stops. This was Friday night 9pm programme. So this meant I had to go to Catch Up.
I went through the guide to the showing and it says watch from catch up.
It started playing however it is the nights before.
I tried searching through the Catch Up options and Friday nights shows were not there at all so they are getting wrongly indexed or something.

So 2 issues here. My brand new V6 failed a recording part way through for no reason and then the subsequent catch up as a backup is not there either.....
It is 24 hours later so no reason why it shouldn't be.
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Re: Celebrity big brother missing on catch-up

Hello BinghamBloke,

 

Thanks for letting us know about this on the community.

 

If you're still experiencing any problems with your V6 then please let us know so we can investigate it further.

 

Kind regards

Rose
Forum Team


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