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Meg231
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Catch up unavailable due to a problem with our account but bill is up to date

Go onto catch up and says unavailable due to problem with our account. Checked online and all bills are paid and up to date. Any ideas?

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Forum Team
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Re: Catch up unavailable

Hi Meg231,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting an error when watching On Demand.  I can see you have called in since you last posted, I hope all is ok now for you.

It would be great to hear how it went.  Please keep me posted, I'm here to help if you need me.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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