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Karlk
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Catch up, streaming, internet slow

Hi,
We switch from EE to virgin media broadband we was getting 24.8mbs on EE to 54.3mbs on Virgin. Which sounds good but nothing is working as well or quick as before.
Catch up tv takes forever... streaming movies now have to wait as buffering.. internet pages take forever to load.. wifi calls are distorted and people can't here us.. router is in lounge with all equipment and where we use our tablets and iPhones... I wish I never changed..
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Re: Catch up, streaming, internet slow

Hey KarlK

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV sercice recently.

 

I've not been able to accurately locate your account to take a closer look and run some tests on this from our end, so I can do that would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

We'll talk soon

Craig


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