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Alcs54
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Catch up not working

My on demand and catch up is not working.
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Re: Catch up not working

Hi Alcs54,

 

Welcome to the Community Forum and thank you for posting. I'm sorry that your On Demand and Catch Up aren't working--is this on a TiVo or V+ box? Apologies as well for the delay in getting back to you.

 

I've just run tests to your equipment and the TiVo checks out fine, but the V+ box shows offline, so if this is the box you are having problems with, power that on and let me know so that I can look into this for you.

 

Kind regards,

 


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Re: Catch up not working

Hi Alcs54,


I'm checking back with you about the issue you reported with your On Demand and Catch Up TV service, as I haven't received a response from you yet.
If you are still having problems with this, please let me know.
Many thanks,
 


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