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deano1
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Cancelling tv package online is it possible

Hi I want to cancel our TVs package is it possible to do it online I don't want to call as tried once and ended up putting phone down as they wouldn't listen .

 

thanks

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Superuser
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Re: Cancelling tv package online is it possible

Has to be done, on the phone, via online chat, or in writing, as you have to pass DPA restrictions. Via the phone its also an opportunity for VM to give you other options with regards to reducing costs. Retentions lines are only open 8am to 8pm mon-sat.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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deano1
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Re: Cancelling tv package online is it possible

Hi. How do I access online live chat ?

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Superuser
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Re: Cancelling tv package online is it possible

Via the "Contact Us" link at the foot of this page.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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