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Mogon
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Cancelled TV licence want to return equipment today!

I have cancelled my TV licence and want to return my Virgin box . My licence expires tommorow. Can you provide me with an address to send my equipment to. I understand that virgin have a policy of sending out prepaid packages but due to the time scale I need an address - I will foot the cost of return myself. I wouldn't have taken TV as part of my new package except for that the whole package was cheaper for its inclusion.
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Re: Cancelled TV licence want to return equipment today!

Hi Mogon

 

Welcome to the Community, unfortunately I don't have an address for you to post the box to but if you give our team a call, we'll arrange for a box to be sent out as soon as possible. If you unplug the box from the wall at both points, you won't be able to pick up any TV too.

 

You can contact the team on 150 from any Virgin line or 0345 454 1111 from any other. 

 

Hope this helps

Craig


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