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Message 1 of 8 (321 Views)

Cancel TV

Hi I want to cancel my TV services when I have done this will I still be able to get normal channels ?
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Superuser
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Message 5 of 8 (494 Views)
Helpful Answer
confirmed by Banger276
3 weeks ago

Re: Cancel TV


Banger276 wrote:
If i cancel will I still get the basic channels like bbc1,bbc2,itv,c5 and c5?

No as previously stated






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Superuser
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Message 2 of 8 (317 Views)

Re: Cancel TV

Virgin TV is a paid service only. If you cancel it, then the Virgin TV box will stop working completely.

So you'll need to connect your TV to a roof aerial or other method of receiving TV channels.
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I work for Virgin Media - but all opinions posted here are my own
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Well-informed
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Message 3 of 8 (299 Views)

Re: Cancel TV

You can also downgrade to "Player TV" which has a very similar channel line-up to Freeview. This will mean re-contracting for another 12 months. Ring up 150 and use the option for "thinking of leaving us" as this is the UK based customer service team who are best placed to help.

--------------------------
TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Message 4 of 8 (267 Views)

Re: Cancel TV

If i cancel will I still get the basic channels like bbc1,bbc2,itv,c5 and c5?
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Superuser
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Message 5 of 8 (495 Views)
Helpful Answer
confirmed by Banger276
3 weeks ago

Re: Cancel TV


Banger276 wrote:
If i cancel will I still get the basic channels like bbc1,bbc2,itv,c5 and c5?

No as previously stated






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Forum Team
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Message 6 of 8 (173 Views)

Re: Cancel TV

Hi Banger276, 

 

Thanks for your post Smiley Happy

 

When you cancel the services, the signal coming in to the house will go off so all that will appear on the screen will be an error message. 

 

The box will more than likely have to be returned to us as well. 

 

Is there any reason why you were looking at cancel? 

 

Come back and let us know.

 

Thanks,

Kath_F
Forum Team

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Message 7 of 8 (143 Views)

Re: Cancel TV

Okay. Just wanted to save som money as we don't use broadband and just want basic channels
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Forum Team
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Message 8 of 8 (95 Views)

Re: Cancel TV

HI Banger276

 

Thanks for getting back to us, if you're still looking at doing this I'd recommend giving our team a call on 150 from any Virgin line or 0345 454 1111 from any other so we can clear security to clear security and discuss your specific available deals that don't have TV service. 

 

We'd love to hear how you get on and we'll be here should there be anything we can assist with moving forward.

 

Take care

Craig


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