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Amyxx
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Cancel TV package

Does anyone know if I can cancel my TV package but keep my broadband and phone line?
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Superuser
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Re: Cancel TV package

You can, but you will lose your bundle discount

 

You may not save all that much






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Amyxx
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Re: Cancel TV package

Ok how do I cancel? Do I have to call or can I do it online?
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Superuser
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Re: Cancel TV package

Best option is to call in and discuss your requirement with Customer Relations aka Retentions.

After option 1, choose 4, followed by 5.

You are free from your minimum contract period?

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Amyxx
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Re: Cancel TV package

Thank you for your help. I've had my package almost 3 years now so yes I'm past the minimum contract period I will call them tomorrow to sort it all out