Menu
Reply
  • 2
  • 0
  • 0
KayamacD4
Joining in
396 Views
Message 1 of 6
Flag for a moderator

Can't pause catch up

Hi all. I'm new to virgin, just joined yesterday. I'm watching my first episode on catch up and can't seem to pause it at all! Is this normal? Help please!
0 Kudos
Reply
  • 17.32K
  • 1.58K
  • 2.97K
Superuser
Superuser
391 Views
Message 2 of 6
Flag for a moderator

Re: Can't pause catch up

You should always be able to pause it.

It would help if you can say what you were trying to watch - the BBC's content works in a slightly different way that shows from other channels.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
  • 35
  • 0
  • 7
connbob
On our wavelength
389 Views
Message 3 of 6
Flag for a moderator

Re: Can't pause catch up

Hi,

That's very strange indeed! Have you tried rebooting the box from the wall?

Hopefully, that should fix it, if not, could you put what OD service you are using for catch-up? (Iplayer, etc.etc.)

------------------------
Regards, Conn
(I do not work for VM, just like to help the community out, so I may be wrong Smiley Happy)

Homeworks + 300mbps, TiVo V6 Box, Talk Anytime
0 Kudos
Reply
  • 2
  • 0
  • 0
KayamacD4
Joining in
385 Views
Message 4 of 6
Flag for a moderator

Re: Can't pause catch up

It's a TiVo box. I've tried switching the box office at the wall etc. The pause, rewind, fast forward etc won't work when watching catch up TV.
It's channel 5 Big brother.
0 Kudos
Reply
  • 1
  • 0
  • 0
mrteddy
Joining in
302 Views
Message 5 of 6
Flag for a moderator

Re: Can't pause catch up

I have the same issue. I have also recently joined Virgin but found a number of things very frustrating with the Tivo experience. Being unable to pause catchup tv is just the latest.

I can't recall what I was watching but it was not iplayer. I think it was a Channel5 program.
0 Kudos
Reply
  • 5.14K
  • 182
  • 312
Forum Team
Forum Team
205 Views
Message 6 of 6
Flag for a moderator

Re: Can't pause catch up

Hello KayamacD4 and mrteddy,

 

Thanks for posting about this on the community.

 

I would just like to check if this is happening on any other programs in Catch Up and whether you're now able to pause on episodes of Celebrity Big Brother?

 

Looking forward to hearing from you both.

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply