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Dave_mash
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Can't get on demand - 319 error code

For past few days we can't access any catch up or on demand - just keep getting message saying unavailable with a 319 code. Help!
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Re: Can't get on demand - 319 error code

HI Dave_mash

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your On Demand service lately.

 

I've located your account and run some tests on the service from our end, we're not detecting any errors at the moment. I hope that means that things are working as they should at the moment?

 

If not, let me know and I'll do what I can to escalate this from our end.

 

Take care

Craig


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