Menu
Reply
  • 4
  • 0
  • 0
SL1975
Joining in
76 Views
Message 1 of 2
Flag for a moderator

Can't access YouTube or Netflix - error A01

Have not been able to access YouTube or Netflix for over a week and get error A01 every time and try again again or contact virgin...anyone can help fix it?

 

0 Kudos
Reply
  • 6.77K
  • 273
  • 491
Forum Team
Forum Team
35 Views
Message 2 of 2
Flag for a moderator

Re: Can't access YouTube or Netflix - error A01

Hi SL1975,

 

Thanks for posting!

 

I'm sorry to hear you're having trouble with YouTube and Netflix.

 

I'd like you to try a forced connection to see if it clears to the error. To do this press Home on your remote control and select Help and SettingsSettingsNetwork then Connect to Virgin Media TV Service.

 

Once you've done this, leave the box for about an hour to update then try the apps again.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply