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Can i order a remote control for tv on line.

Can i order a remote control on line. Attempting to do it on phone and its driving me crazy!!!
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Superuser
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Re: Can i order a remote control for tv on line.

Generally not

http://community.virginmedia.com/t5/TV/Replacement-Remote-Control/td-p/1506736

When calling go for TV fault. Avoids all those menus . You should get straight through.

You could try web chat. Use the "Contact Us" link at the bottom of any Forum page and follow through. It can be a bit busy. If so keep refreshing the page every few minutes till a slot comes up or wait for the "prompt" box and jump in.

No other facilities available.


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Superuser 2016/17
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  • 7.25K
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  • 3.05K
Superuser
Superuser
260 Views
Message 2 of 2
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Helpful Answer

Re: Can i order a remote control for tv on line.

Generally not

http://community.virginmedia.com/t5/TV/Replacement-Remote-Control/td-p/1506736

When calling go for TV fault. Avoids all those menus . You should get straight through.

You could try web chat. Use the "Contact Us" link at the bottom of any Forum page and follow through. It can be a bit busy. If so keep refreshing the page every few minutes till a slot comes up or wait for the "prompt" box and jump in.

No other facilities available.


-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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