Can I return V Box and WiFi router to a Virgin Media store?
Can I return our router etc to a Virgin Media store? I've been told to return it there instead of to a Collect+ point, but this doesn't seem right? Virgin Media have sent us a box and bag to return them in, however there were no instructions of how to a construct the box and I don't want to incur a fine. Any help greatly appreciated, I realise these are very basic questions!