Re: Can I access my Virgin Media bill with a non virgin emails address?
Thanks for your post and apologies for the time it''s taken for us to read your post. We're running a little behind on the boards and only now reaching your thread
In order to view your bills you will need to log in to your account with the main address associated with that account. In order to view your Son's bills, you would need him to give you his log in information.
You are able to change your log in information from your Primary email address to a non Virgin Media address however this would be done for your account.
Only the main log in details, whether a primary or non VM email address can be used to view and pay bills.
I hope that makes sense
Kath_F Forum Team
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