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Kerry6
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C501 error message

Hi

I'm having issues when trying to use catch up or search and discover and keep getting the below error message 

C501 

Is there anything I can do to fix it?

Thank you 

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Kerry6
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Re: C501 error message

The message disappeared but its back  any ideas or do I need to get an engineer out?

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Forum Team
Forum Team
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Re: C501 error message

Hello Kerry6,

 

Sorry to hear you're experiencing issues with your On Demand service and I would like to welcome you to the community.

 

I would just like to confirm whether you still have the same error message today after a mains reboot?

 

Looking forward to hearing from you

Rose
Forum Team


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