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Brum18
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C130 network error

C130 error

I have this error and resetting the box isn't fixing it.

The automated phone service has done an automated check and says nothing is wrong.

Looking at old forum posts it seems that someone from Virgin needs to reset something from their end. The phone lines are shut now. Is there anyone online now who can help?
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Superuser
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Re: C130 network error

Give them a ring now while they're open. You'll be waiting a while on here because of the backlog.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Forum Team
Forum Team
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Re: C130 network error

Hi Brum18

 

Welcome to the Community, I'm very sorry to learn about the problems you've been experiencing with your TV service recently.

 

I've not been able to accurately locate your account to take a closer look at this from our end unfortunately. So I'm able to do that, could you respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig

 

 


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