Hi all..I am having network availability (C130) problems since monday afternoon (included in that is no broadband/wifi connection) I called it in after checking connections etc and was told it might be a network problem and that an engineer had to be booked so that 'they'll look at the account to see why an engineer is booked and might fix it' so I've booked for Tuesday but having a look at others similar problems it seems that sometimes the correct diagnostics aren't done and an engineer wasn't warranted..I don't mind having to have an engineer visit I just want to check that I'm not wasting a week if it's not necessary not to mention wasting my O2 data and paying for unused virgin time! There are a few issues around but I can't be sure if they're connected to me..I have only recorded programmes available and no broadband connection..any ideas?
Just to add...your assumptions are correct (sorry, forgot to say that) and since posting my earlier reply I've restarted at the mains again and I see signs of life! A bit of flickering, very pixilated picture but it's life! Yay! Off to work now but maybe by this evening it'll be sorted..fingers crossed 😊