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Registered: 2 weeks ago
Message 1 of 3 (72 Views)

C130 and N27 error messages

Over the past three weeks we intermittently get C130 and n27 error messages on our main TV. We then lose on demand services and a message 'to be announced' when looking at our programme guide, last night on BBC2?? We had a series recording link on this channel which suggested the programme did not record. We have checked cables and switched our Hub off and on again. This seems to be only on our TIVO box and not our V+ box which is attached to our other TV and works fine all the time.

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Registered: ‎04-07-2016
Message 2 of 3 (36 Views)

Re: C130 and N27 error messages

Hi wadejp,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your TiVo®.

 

I've located your account and I can see you've got a technician booked to take a look for you. Let us know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Message 3 of 3 (23 Views)

Re: C130 and N27 error messages

Hi Josh

All sorted thank you. THe technician checked the TIVO box and made some adjustments to ensure that it was within 'range'. He also had to replace our old V+ box as this was and old box creating some problems.

Very happy with the technician's help and advice. A professional approach indeed.

THank you

 

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