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Mohsin
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Bt europe hd sound

Have noticed that during live games the studio and match commentary sound is very low. The stadium noise from supporters is louder than the commentary. Changing over to non hd channel and its fine.
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Mohsin
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Message 7 of 8
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Re: Bt europe hd sound

Managed to get it working by changing the Audio on the Tivo box to PCM. Strange how other HD channels audio works fine but BT Europe didn't until changing the option.

 

Anyways it's working fine now.

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Re: Bt europe hd sound

Hi Mohsin

 

I'm really sorry to learn about the problems you're experiencing with your TV service at the moment, it's not what we want for you!

 

I've had a check on the TV in the office and I'm not seeing a difference in audio between the two channels, did this happen while you were watching a particular game or have you noticed it happens any time you try to watch it?

 

Look forward to hearing from you

Craig


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Mohsin
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Message 3 of 8
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Re: Bt europe hd sound

It was the Celtic v Malmo match. Also noticed it with the Man Utd match. I've currently got it on BT Sports 2HD and the same thing is happening with the Celtic v Dundee Utd match. It looks to be happening whenever there is a live broadcast.
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Mohsin
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Re: Bt europe hd sound

Ive got a 5.1 speaker setup in my home
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rcoley
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Re: Bt europe hd sound

Well on the brighter side, that means you can't quite hear michael owen

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Re: Bt europe hd sound

Hi Mohsin,

 

Thanks for popping back to us Smiley Happy

 

Will the same happen if your audio equipment is not connected?  If so, then we can rule out if it's causing or impacting on the fault.

 

If you can let me know and we can check further for you.

 

I look forward to hearing from you Smiley Happy


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Mohsin
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Message 7 of 8
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Helpful Answer

Re: Bt europe hd sound

Managed to get it working by changing the Audio on the Tivo box to PCM. Strange how other HD channels audio works fine but BT Europe didn't until changing the option.

 

Anyways it's working fine now.

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Re: Bt europe hd sound

Hi Mohsin,
 

Many thanks for keeping us updated.

 

I'm really pleased to hear the problem has been resolved. Now you can get back to hearing full match analysis from Michael Owen.

 

I've marked your answer as helpful as others may have a similar issue as you.

 

Thanks


Rich
Forum Team
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