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Sg1tom
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Broken Remote control

Hi all,

Ive acidently broke my remote control in half, i stood on it last night. Anyway i need a replacement its the remote for my V+Box, Ive tried phoning 150 but get lost with the options and cant get through to an operator. What can i do? As switching channels manually is a pain. Any assistance would be greatly appericated. If needed my accout number is ********** 

 

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Superuser
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Re: Broken Remote control

Phone 150. Report a TV fault.

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Forum Team
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Re: Broken Remote control

Hi there Sg1tom,

 

I'm sorry to hear the fate of your remote control. Smiley Sad

 

We'd me more than happy to help you get a new one!

 

We are, however, unable to sort this via the Community.

 

There are many options via the IVR, but they are all tailored to direct you to the best department possible to deal with your specific query. Please hang in there with us! Robot Embarassed

 

You can call our team on 150 free from any Virgin landline or 0345 454 1111 on any other line.  
Alternatively, you can chat to our online team via: [Contact us].

 

Take care,

 

Nat_J

 

 


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Sg1tom
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Re: Broken Remote control

Thanks i finally got through Sunday morning and ordered a new remote the last 2 days I've left it on 343 so can't moan
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