Menu
Reply
  • 1
  • 0
  • 0
Oshun11
Joining in
70 Views
Message 1 of 2
Flag for a moderator

BoxSwap does not recognise me

I have tried to book a date for a box swap but a repeated message in red says that my details are not recognised. Can you help?

0 Kudos
Reply
  • 20.2K
  • 732
  • 1.5K
Forum Team
Forum Team
33 Views
Message 2 of 2
Flag for a moderator

Re: BoxSwap does not recognise me

Hi Oshun11,

 

Thanks for your post and apologies to hear that you've been unable to complete your box swap. 

 

In order to do the box swap, you will need to follow the steps in the document you received. Try resetting your password to be able to log in. once you've been able to log in you should be able to complete the box swap Smiley Happy

 

Come back and let us know how you get on. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply