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Wkirstie
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Box set froze on stop

My box is frozen on stop, it done this b4 but fixed itself but this time we have tried re-setting and nothing is making it work! Help!!
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Re: Box set froze on stop

Hi there Wkirstie, 

 

Firstly I'd like to welcome you to the forums and say that I'm really sorry to hear that you've been experiencing an issue with your set top box displaying the stop message. 

 

I've run some testing on the account and have some further questions for you, so I've sent you a private message. 

 

Please look to the top left of this page where you'll see a red envelope icon, click on this and you'll see my message. 

 

Many thanks

 

Huw


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