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Hi try the usual turn off at the mains, if that doesn't work phone 150 from a virgin phone or 0345 454 1111 from any other.Regards Micky
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Thanks for posting.
I'd like to arrange for an engineer to take a closer look so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.
Talk to you soon
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