A failure that early in the boot sequence is more than likely a box failure. Give faults a call on 150 from your VM phone.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
Thanks for posting in the community
I would like to take a closer look at this but I'm unable to find your account so I'm just going to send you a private message which you will see if you click on the purple envelope at the top right of the screen.
Speak to you soon
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