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RegularCapital
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Blocky Rows Appearing On Some HD Channels

Hi, I've been having a persistent problem over the last month or so, I've been having rows of blocks appearing on-screen which affects the picture quality, most notably on Cartoon Network HD and Nickelodeon HD.

I've ran a DTV Medic test on my VHD box and it said there's an attenuation problem on the RF test. I haven't seen any issues on my main TiVo box and all my connections are tightly secured and have rebooted my set-top box several times which doesn't cure the problem. 

My DTV Medic Case ID is: 4967980

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Re: Blocky Rows Appearing On Some HD Channels

Hi RegularCapital,

Welcome to the Community!

Sorry to hear you've been having problems with your TV service. I've located your account and run some checks and I've discovered an issue that may be causing the problems you've described.

I've sent you a private message (purple envelope at the top right of your screen) so I can get this sorted for you.

Look forward to hearing from you!  Smiley Very Happy

Josh


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