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Blank screen on ch4 HD

For two weeks now I have had no signal on CH4 HD,just a blank screen.No error codes,no glitching,no pixelation,just a black screen.

All other HD channels are working fine on my V+HD box.

I have rebooted three times and gone into the menu to update the card,but nothing works.

Has any one else been having this problem recently and if so what has to be done to rectify it.

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Re: Blank screen on ch4 HD

Hi sportagegirl,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're having trouble viewing the ch4 HD lately.  I have gone ahead and taken a look at your TiVo® remotely and there are some detectable signal issues present.

This will require an engineer to call round and fix this for you.  I will pop all the details in a private message to arrange an appointment.  Look for the  icon above.

Collette Smiley Happy

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